What
is a Human Resource Audit?
Most organizations routinely perform audits on their financial
books and records to make sure there is no irregularity in their
financial system. Accounting audits also help managers know
how to improve their financial standing and point out areas
that need small adjustments or a major overhaul to make the
organization more effective.
Unfortunately, most organizations never audit their human
resource policies, practices or outcomes to see if they need
similar improvements in effectiveness or to be more legally
defensible.
Why Conduct an HR Audit?
Oftentimes the individual responsible for HR has many other
duties and is pulled in many directions. This can lead to
compliance gaps when areas are not reviewed on a regular basis
to ensure the organization is still in compliance with ever-changing
laws.
Equally as often, we find organizations that do not have
an HR function, per se, but rather several individuals handling
various portions of HR. This situation frequently leads to
disconnects between policy and actual processes, generally
because no one person is responsible or accountable for administering
HR according to policy.
Focus of the Audit
The Human Resources Assessment is a comprehensive review of
all general functional areas related to human resources management.
Typical areas for review can include any or all of the sections
found in Human Resource Basics. The most common areas that
fall under Human Resources include:
• Recruitment and Retention
• Policies and Procedures
• Compensation and Benefits
• Legal Compliance
• Training
Audit Feedback and Action Plan
In a report, findings and recommendations are generally prioritized
based upon the risk level assigned to each item. These risk
levels include:
1. High: legal requirements based upon HR legislation,
case law and compliance. These are items that, in our opinion,
require immediate attention.
2. Medium: best practices that help a company avoid
risks and are, therefore, highly recommended. These are items
that we recommend be dealt with in a relatively short timeframe
as they can easily become high risks if items fall between
the cracks.
3. Low: best practice based upon our experience with
HR administration in other, similar organizations. These are
administrative suggestions to make the department more effective
and efficient.
From this report, an HR action plan can be developed to address
the most pressing items first. The most common errors found
generally include:
• Lack of written policies and procedures or inconsistencies
in administering them.
• Personnel files and all documentation are filed incorrectly.
• Poorly designed or indefensible compensation systems.
• Non-existent or poor disciplinary documentation.
• Lack of awareness regarding compliance requirements.
The Bottom Line
The importance of conducting periodic and systematic human
resources audits cannot be overemphasized. Through the audit
process, an employer is able to identify those aspects of
its human resources management that are in disarray, before
the problems become the subject of a claim or lawsuit. A human
resource audit of your organization will provide clear direction
for developing and implementing effective human resource strategies,
practices and policies to further the overall goals of the
firm. Because of these benefits, the wise employer will conduct
systematic and periodic human resources audits, and treat
them just as seriously as financial audits.
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